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Interop 2012: A Shift from Acceleration to Assurance

  
  
  
  
  
interop booth resized 600

Having just returned from the Interop show in Las Vegas last week, I am struck by a subtle change in the way WAN optimization vendors are looking at the problems customers face. It is more apparent than ever that a shift is occurring away from what I would call WAN optimization 1.0, which was very acceleration or “bit” centric, and towards WAN optimization 2.0, which is very user experience and assurance-centric.

Unique Challenges to Mobile Workers using WAN

  
  
  
  
  
Mobile worker at airport

Mobile workers will often face a different set of challenges than those working in a branch office. This also creates a slightly different set of requirements for client based WAN optimization technologies.

UPM - Unified at the Software Layer

  
  
  
  
  
Unified Performance Management

One of the most important characteristics of UPM is the word Unified. Technically, when we say unified, we really mean it. At both the hardware and software layers Exinda is a unified solution.

SSL Optimization & Acceleration on Encrypted WAN Traffic

  
  
  
  
  
Exinda's Application Acceleration technology transparently intercepts TCP connections and terminates them on the appliances closest to the client and closest to the server. Acceleration techniques such as TCP Acceleration and WAN Memory are then applied to the TCP connection that exists between the 2 terminating Exinda appliances.

If the connection between the client and the server uses SSL to encrypt the payload, then the benefits that can be gained by Application Acceleration are limited. For example, Exinda‘s WAN Memory technology will achieve higher reduction on clear text rather than encrypted data



SSL Acceleration is designed to overcome these limitations by transparently decrypting accelerated traffic, performing the relevant Application Acceleration techniques, then reencrypting the traffic again.

This means Exinda can perform apply all Application Acceleration technologies to the traffic as if it were clear text, while still maintaining SSL connections.

Learn more with this how to guide.

Patrick Wood
Senior Director, Product Management

WAN Network Key Performance Indicators

  
  
  
  
  

There are a number of metrics, or key performance indicators, that network administrators need to observe to understand how healthy their network and applications running on the network are.

Blind Acceleration is as Dumb as Doubling Bandwidth

  
  
  
  
  

Back in the early days of WAN Optimization, it was all about congestion and QoS. Simple logic led one to think that if the problem was congestion, adding more bandwidth was the easy way to make more room. Businesses that went this route soon found they still had congestion. In effect, they had put a bandage on the symptom without dealing with the underlying cause of the problem.

How Costly are Social Applications to the Enterprise?

  
  
  
  
  

Social Applications On The Job Costly?

The Critical Disconnect - Application Performance on the WAN

  
  
  
  
  

In networks today there is a critical disconnect. Why is it that networks can have lots of capability, but you still get lots of congestion and application performance issues? You get problems, conflicts, applications that don’t perform in the manner that businesses need them to work. All of this is based on a critical disconnect on the way applications are developed and the way they are actually delivered to networks. It comes to the fact that application development typically lacks network integration intelligence. That means the way the application is developed does not account for the way it will need to work on the network, and the way it will need to interact with other applications that are using that same network. And it is the lack of understanding of this shared network underneath that really causes a lot of the conflicts today.

Important Parameters for Application and Network Visibility

  
  
  
  
  
Application Performance ScoringWhen looking for a network and application visibility solution to help you determine how the data network is being utilized and what applications and users are utilizing the network, there are several parameters that you should be looking for.

Typical Layer 3 parameters

Most network visibility / traffic accounting tools provide a base level of information including:
  • Packets Transferred
  • Bytes Transferred
  • Source IP Address
  • Destination IP Address
  • Source Port
  • Destination Port

Layer 7 parameters

While layer 3 parameters are important they fall short in giving the network manager the level of visibility that is required to effective manage the network and applications. The following parameters are very important, providing richness and clarity in reports that greatly reduce network trouble-shooting time.
  • URL
  • Active Directory username and groups
  • Citrix Published Application names
  • Anonymous Proxy classification
  • Visibility into HTTPS encrypted URLs
  • MOS (Mean Opinion Score) – VoIP specific, voice quality score

Network Performance

To determine the performance of the network as a whole, but also by each individual flow, a different set of parameters is required:
  • Traffic throughput (Mbps)
  • Number of flows
  • Concurrent connections
  • New connections
  • RTT (Round Trip Time)
  • Transaction Delay – Network
  • Transaction Delay – Server
  • Transaction Delay – Total
  • Network Latency
  • Network Jitter
  • Network Loss

Network Health / Efficiency

To determine how efficient the network has been in sending / receiving / retransmitting data the following parameters are important:
  • Packets In
  • Packets In retransmitted
  • Packets In Efficiency
  • Packets Out
  • Packets Out retransmitted
  • Packets Out Efficiency
  • Number of Connections Total
  • Number of Connections Aborted
  • Number of Connections Refused
  • Number of Connections Ignored

Application Quality Alerting

When an application quality falls below a pre-determined the network manager desires be notified so that he/she can become aware of the issue before the users and customers are impacted, and can take the necessary steps to fix it. Infrastructure is required for Application Quality Reporting.

Reporting Time Ranges: 

  • Real Time Reporting
  • Application reporting and deep drill down
  • Internal Host reporting and deep drill down
  • External Host reporting and deep drill down
  • Subnet reporting and deep drill down
  • Conversation reporting and deep drill down
  • Historical Reporting – how much data is available on the box / off the box
  • Custom time range reporting

Report Formats and 3rd party integration 

The various reporting formats and interfaces include:
  • Web / HTML reporting
  • PDF report
  • Auto scheduling and email delivery of reports
  • SQL / ODBC interface
  • Netflow Export

Optimizing Unified Communications Exinda e-Newsletter

  
  
  
  
  
Cover Gartner UC Issue2

Exinda has issued a new publication that offers insights and strategies to align your network strategy when rolling out a Unified Communications project. Entitled "Managing Your Network at the Speed of Change", this e-publication includes the Gartner research "Top 10 Tips to Prepare your Network for Unified Communications and Collaboration".

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